Our purpose is to serve the PC gaming community.
We are relentless in making the experience achievable and seamless for everyone.
What's Important to Us
Give A Sh*t
We go the extra mile to do right by our community.
Learn and Grow
We build on our mistakes and our successes. We dwell on neither.
We win as a team, we lose as a team.
Keep It Simple
Chat with our CEO
Our founder and CEO, Johnny Hou has an open door for everyone. Contact him here.
Join the NZXT Fam
We’re always looking for passionate, talented people to join our team!
Join the club to mingle with other members and unlock rewards.
We're here to support you
15736 E. Valley Blvd
City of Industry
Customer Support Hours
Monday - Friday: 8:00AM - 6:00PM PST
New Years Day - 01/02
Martin Luther King Jr. Day - 01/16
President’s Day - 02/20
Memorial Day - 05/29
Juneteenth - 06/19
Independence Day - 07/04
Labor Day - 09/04
Thanksgiving Day - 11/23
Black Friday - 11/25
Christmas Eve - 12/24
Christmas Day (Observed)- 12/25 New Years Eve - 12/31
If you are experiencing delays reaching us via phone, please head to our live chat by clicking the ‘Support’ bubble on the bottom right corner of your screen. Thank you for your patience! 💜
Contact the proper department within NZXT to help you.Contact Support
Submit a request to our support teams, we’re here to help!Submit a Request
Find additional customer support articles and FAQ.Support Center
Learn the basics in hardware, software, and assembly.Learn More
Track your order, view your order history, or make a return.My Orders
Read NZXT’s latest news and blog updates.Latest
Guidelines designed to help everyone communicate our brand with confidence and consistency.Learn More