Our purpose is to serve the PC gaming community.

We are relentless in making the experience achievable and seamless for everyone.

What's Important to Us

Give A Sh*t

We go the extra mile to do right by our community.

Learn and Grow

We build on our mistakes and our successes. We dwell on neither.

Win Together

We win as a team, we lose as a team.

Keep It Simple

‘Nuff said.

Chat with our CEO

Our founder and CEO, Johnny Hou has an open door for everyone. Contact him here.

Join the NZXT Fam

We’re always looking for passionate, talented people to join our team!

NZXT Community

Join the club to mingle with other members and unlock rewards.

We're here to support you



1/26 Laser Drive Rowville Victoria 3178 Australia


1800 413 611

Customer Support Hours

Monday - Friday

9:00AM - 4:00PM AEST

Holiday Schedule

New Year's Day - 1 Jan
New Year's Day Observed- 2 Jan Australia Day - 26 Jan
Labour Day - 13 Mar
Good Friday - 7 Apr
Saturday before Easter Sunday - 8 Apr
Easter Sunday - 9 Apr
Easter Monday - 10 Apr
ANZAC Day - 25 Apr
Kings Birthday - 12 Jun
Friday before the AFL Grand Final - 29 Sept (Subject to AFL schedule)
Melbourne Cup - 7 Nov
Christmas Day - 25 Dec Boxing Day - 26 Dec

If you are experiencing delays reaching us via phone, please head to our live chat by clicking the ‘Support’ bubble on the bottom right corner of your screen. Thank you for your patience! 💜

Customer Support

Contact the proper department within NZXT to help you.

Contact Support

Issue Request

Submit a request to our support teams, we’re here to help!

Submit a Request

Support Center

Find additional customer support articles and FAQ.

Support Center


Learn the basics in hardware, software, and assembly.

Learn More

Your Orders

Track your order, view your order history, or make a return.

My Orders


Read NZXT’s latest news and blog updates.


Brand Guidelines

Guidelines designed to help everyone communicate our brand with confidence and consistency.

Learn More