Our purpose is to serve the PC gaming community.
We are relentless in making the experience achievable and seamless for everyone.
What's Important to Us
Give A Sh*t
We go the extra mile to do right by our community.
Learn and Grow
We build on our mistakes and our successes. We dwell on neither.
Win Together
We win as a team, we lose as a team.
Keep It Simple
‘Nuff said.
Chat with our CEO
Our founder and CEO, Johnny Hou has an open door for everyone. Contact him here.
We're here to support you
Headquarters
Address
1/26 Laser Drive Rowville Victoria 3178 Australia
Phone
1800 413 611
Customer Support Hours
Monday - Friday
9:00AM - 4:00PM AEST
Holiday Schedule
New Year's Day - 1 Jan
New Year's Day Observed- 2 Jan
Australia Day - 26 Jan
Labour Day - 13 Mar
Good Friday - 7 Apr
Saturday before Easter Sunday - 8 Apr
Easter Sunday - 9 Apr
Easter Monday - 10 Apr
ANZAC Day - 25 Apr
Kings Birthday - 12 Jun
Friday before the AFL Grand Final - 29 Sept (Subject to AFL schedule)
Melbourne Cup - 7 Nov
Christmas Day - 25 Dec
Boxing Day - 26 Dec
If you are experiencing delays reaching us via phone, please head to our live chat by clicking the ‘Support’ bubble on the bottom right corner of your screen. Thank you for your patience! 💜
Brand Guidelines
Guidelines designed to help everyone communicate our brand with confidence and consistency.
Learn More