Our purpose is to serve the PC gaming community.
We are relentless in making the experience achievable and seamless for everyone.
What's Important to Us
Give A Sh*t
We go the extra mile to do right by our community.
Learn and Grow
We build on our mistakes and our successes. We dwell on neither.
We win as a team, we lose as a team.
Keep It Simple
We're here to support you
1/26 Laser Drive Rowville Victoria 3178 Australia
1800 413 611
Customer Support Hours
Monday - Friday
9:00AM - 4:00PM AEST
New Year's Day - 1 Jan
New Year's Day Observed- 2 Jan Australia Day - 26 Jan
Labour Day - 13 Mar
Good Friday - 7 Apr
Saturday before Easter Sunday - 8 Apr
Easter Sunday - 9 Apr
Easter Monday - 10 Apr
ANZAC Day - 25 Apr
Kings Birthday - 12 Jun
Friday before the AFL Grand Final - 29 Sept (Subject to AFL schedule)
Melbourne Cup - 7 Nov
Christmas Day - 25 Dec Boxing Day - 26 Dec
If you are experiencing delays reaching us via phone, please head to our live chat by clicking the ‘Support’ bubble on the bottom right corner of your screen. Thank you for your patience! 💜
Contact the proper department within NZXT to help you.Contact Support
Submit a request to our support teams, we’re here to help!Submit a Request
Find additional customer support articles and FAQ.Support Center
Learn the basics in hardware, software, and assembly.Learn More
Track your order, view your order history, or make a return.My Orders
Read NZXT’s latest news and blog updates.Latest
Guidelines designed to help everyone communicate our brand with confidence and consistency.Learn More