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H1 Safety Notice Update
Updated H1 Repair Kits are Available for Shipment Read More.
Contact
Contact SupportHeadquarters
Address
NZXT Europe GmbH
Ammerthalstraße 32
85551 Kirchheim bei München
Germany
Phone
+49 800 001 0617
Fax
+089 555 6666
Customer Support Hours
Monday - Friday
09:00 - 18:00 CET
Holiday Schedule 2021
New Year's Day 01.01.2021
Three Kings' Day 06.01.2021
Good Friday 10.04.2021
Easter Monday 13.04.2021
Labor Day 01.05.2021
Ascension Day 21.05.2021
Whit Monday 01.06.2021
Assumption of Mary 15.08.2021
All Saints Day 01.11.2021
Christmas 25.12.2021
Christmas 26.12.2021
* Germany
Corpus Christi 11.06.2021
German Unity Day 03.10.2021
* France
Victory Day 08.05.2021
Bastille Day 14.07.2021
* Italy
Liberation Day 25.04.2021
Republic Day 02.06.2021
* Netherlands
King's Day 27.04.2021
Liberation Day 05.05.2021
not observed in all supported regions
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WIN WIN ATTITUDE
“We put our customers first”. Our mission is to provide our customers a winning solution in response to their customer support request.
BE HUMBLE
We are gamers ourselves and we respect the community we come from. This keeps us humble and reminds us to keep improving.
SERVICE WOW!
We believe that there is a service above and beyond what exists as the norm. We strive to deliver more and exceed expectations in consumer satisfaction.
EFFICIENCY & QUALITY
It’s important to us that our customer service is reliable, receptive, prompt in follow ups and offers easy-to-use self-help tools.
TEAM WORK
Our teamwork inspires people to make their best contributions- we share lessons learnt, identify areas to improve upon and celebrate our shared accomplishments.