Support

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Contact

Contact Support

Headquarters

Address

NZXT Europe GmbH
Ammerthalstraße 32
85551 Kirchheim bei München
Germany

Phone

+49 800 001 0617

Fax

+49 89 30706457

Customer Support Hours

Monday - Friday

09:00 - 18:00 CET

Holiday Schedule 2022

Neujahr (New Year's Day) 01.01.2022
Heilige Drei Könige (Holy Three Kings) 06.01.2022
Karfreitag (Good Friday) 15.04.2022
Ostermontag (Easter Monday)18.04.2022
Tag der Arbeit (Labour Day) 01.05.2022
Christi Himmelfahrt (Ascension Day) 26.05.2022 Pfingstmontag (Whit Monday) 06.06.2022
Fronleichnam (Corpus Christi) 16.06.2022 Maria Himmelfahrt (Assumption Day)15.08.2022 Tag der deutschen Einheit (German Unity Day) 03.10.2022 Allerheiligen (All Saints' Day) 01.11.2022 Weihnachtstag (Christmas Day) 25.12.2022 Weihnachtstag (2nd Day of Christmas) 26.12.2022

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WIN WIN ATTITUDE

“We put our customers first”. Our mission is to provide our customers a winning solution in response to their customer support request.

BE HUMBLE

We are gamers ourselves and we respect the community we come from. This keeps us humble and reminds us to keep improving.

SERVICE WOW!

We believe that there is a service above and beyond what exists as the norm. We strive to deliver more and exceed expectations in consumer satisfaction.

EFFICIENCY & QUALITY

It’s important to us that our customer service is reliable, receptive, prompt in follow ups and offers easy-to-use self-help tools.

TEAM WORK

Our teamwork inspires people to make their best contributions- we share lessons learnt, identify areas to improve upon and celebrate our shared accomplishments.