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15736 E. Valley Blvd
City of Industry
+49 800 001 0617
+49 89 30706457
Customer Support Hours
Monday - Friday
09:00 - 18:00 CET
Holiday Schedule 2023
Neujahr (New Year's Day) 02.01.2023
Karfreitag (Good Friday) 07.04.2023
Ostermontag (Easter Monday)10.04.2023
Tag der Arbeit (Labour Day) 01.05.2023
Christi Himmelfahrt (Ascension Day) 18.05.2023
Pfingstmontag (Whit Monday) 29.05.2023
Fronleichnam (Corpus Christi) 08.06.2023
Tag der deutschen Einheit (German Unity Day) 03.10.2023
Allerheiligen (All Saints' Day) 01.11.2023
Weihnachtstag (Christmas Day) 25.12.2023
Weihnachtstag (2nd Day of Christmas) 26.12.2023
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WIN WIN ATTITUDE
“We put our customers first”. Our mission is to provide our customers a winning solution in response to their customer support request.
We are gamers ourselves and we respect the community we come from. This keeps us humble and reminds us to keep improving.
We believe that there is a service above and beyond what exists as the norm. We strive to deliver more and exceed expectations in consumer satisfaction.
EFFICIENCY & QUALITY
It’s important to us that our customer service is reliable, receptive, prompt in follow ups and offers easy-to-use self-help tools.
Our teamwork inspires people to make their best contributions- we share lessons learnt, identify areas to improve upon and celebrate our shared accomplishments.