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H1 Safety Notice Update

Updated H1 Repair Kits are Available for Shipment Read More.

Contact

Contact Support

Headquarters

Address

NZXT Europe GmbH
Ammerthalstraße 32
85551 Kirchheim bei München
Germany

Phone

+49 800 001 0617

Fax

+089 555 6666

Customer Support Hours

Monday - Friday

09:00 - 18:00 CET

Holiday Schedule 2021

New Year's Day 01.01.2021
Three Kings' Day 06.01.2021
Good Friday
10.04.2021
Easter Monday 13.04.2021
Labor Day 01.05.2021
Ascension Day
21.05.2021
Whit Monday 01.06.2021
Assumption of Mary
15.08.2021
All Saints Day 01.11.2021
Christmas 25.12.2021
Christmas
26.12.2021

* Germany
Corpus Christi 11.06.2021
German Unity Day 03.10.2021

* France
Victory Day 08.05.2021
Bastille Day 14.07.2021

* Italy
Liberation Day 25.04.2021
Republic Day 02.06.2021

* Netherlands
King's Day 27.04.2021
Liberation Day 05.05.2021

not observed in all supported regions

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WIN WIN ATTITUDE

“We put our customers first”. Our mission is to provide our customers a winning solution in response to their customer support request.

BE HUMBLE

We are gamers ourselves and we respect the community we come from. This keeps us humble and reminds us to keep improving.

SERVICE WOW!

We believe that there is a service above and beyond what exists as the norm. We strive to deliver more and exceed expectations in consumer satisfaction.

EFFICIENCY & QUALITY

It’s important to us that our customer service is reliable, receptive, prompt in follow ups and offers easy-to-use self-help tools.

TEAM WORK

Our teamwork inspires people to make their best contributions- we share lessons learnt, identify areas to improve upon and celebrate our shared accomplishments.