SHIPPING POLICY

1.1. Under these Terms, NZXT only delivers to customers in mainland UK ("Delivery Area").

1.2. Delivery is made to the delivery address specified by the customer in the order details. The dispatch takes place via a reputable third-party carrier.

1.3. From receipt of the order, NZXT usually ships the Products within the Delivery Area within a maximum of ten (10) working days, unless they fall under Section 1.4. unless they fall under Section 1.4. If the estimated delivery date cannot be met, we will notify you with a revised estimated delivery date. You are entitled to cancel your order, and obtain a full refund if delivery is not made within 30 days from the date of your order.

1.4. Products that are marked with the note "CRFT" in the Webshop or in the order confirmation are specially configured and manufactured for the ordering customer. Due to the individual production, there may be a slightly longer delivery time. Such Products are usually dispatched within five (5) working days of receipt of the contract confirmation. NZXT cannot accept returns of CRFT Products as they are custom-made, and the customer selects the components of the Product.