Support

Find additional customer support articles and FAQ.

Contact

Contact Support

Headquarters

Address

NZXT UK Limited
First Floor
5 Fleet Place
London EC4M 7RD

Phone

+44 20 3835 3570

Customer Support Hours

Monday - Friday

09:00am - 6:00pm BST

Holiday Schedule 2022

New Year's Day - 01/01/2022
New Year’s Day (in lieu) - 03/01/2022
Good Friday - 15/04/2022
Easter Monday - 18/04/2022
Early May Bank Holiday - 02/05/2022
Spring Bank Holiday - 02/06/2022
Platinum Jubilee - 03/06/2022
Summer Bank Holiday - 29/08/2022
Christmas Day - 25/12/2022
Boxing Day - 26/12/2022
Christmas Day (in lieu) - 27/12/2022

Search for help articles

WIN WIN ATTITUDE

“We put our customers first”. Our mission is to provide our customers a winning solution in response to their customer support request.

BE HUMBLE

We are gamers ourselves and we respect the community we come from. This keeps us humble and reminds us to keep improving.

SERVICE WOW!

We believe that there is a service above and beyond what exists as the norm. We strive to deliver more and exceed expectations in consumer satisfaction.

EFFICIENCY & QUALITY

It’s important to us that our customer service is reliable, receptive, prompt in follow ups and offers easy-to-use self-help tools.

TEAM WORK

Our teamwork inspires people to make their best contributions- we share lessons learnt, identify areas to improve upon and celebrate our shared accomplishments.