Support
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Contact
Contact SupportHeadquarters
Address
NZXT UK Limited
First Floor
5 Fleet Place
London EC4M 7RD
Phone
+44 20 3835 3570
Customer Support Hours
Monday - Friday
09:00am - 6:00pm BST
Holiday Schedule 2022
New Year's Day - 02/01/2023
Good Friday - 07/04/2023
Easter Monday - 10/04/2023
Early May Bank Holiday - 01/05/2023
Spring Bank Holiday - 29/05/2023
Platinum Jubilee - 02/06/2023
Summer Bank Holiday - 28/08/2023
Christmas Day - 25/12/2023
Boxing Day - 26/12/2023
If you are experiencing delays reaching us via phone, please head to our live chat by clicking the ‘Support’ bubble on the bottom right corner of your screen. Thank you for your patience! 💜
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WIN WIN ATTITUDE
“We put our customers first”. Our mission is to provide our customers a winning solution in response to their customer support request.
BE HUMBLE
We are gamers ourselves and we respect the community we come from. This keeps us humble and reminds us to keep improving.
SERVICE WOW!
We believe that there is a service above and beyond what exists as the norm. We strive to deliver more and exceed expectations in consumer satisfaction.
EFFICIENCY & QUALITY
It’s important to us that our customer service is reliable, receptive, prompt in follow ups and offers easy-to-use self-help tools.
TEAM WORK
Our teamwork inspires people to make their best contributions- we share lessons learnt, identify areas to improve upon and celebrate our shared accomplishments.