Support

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WIN WIN ATTITUDE

“We put our customers first”. Our mission is to provide our customers a winning solution in response to their customer support request.

BE HUMBLE

We are gamers ourselves and we respect the community we come from. This keeps us humble and reminds us to keep improving.

SERVICE WOW!

We believe that there is a service above and beyond what exists as the norm. We strive to deliver more and exceed expectations in consumer satisfaction.

EFFICIENCY & QUALITY

It’s important to us that our customer service is reliable, receptive, prompt in follow ups and offers easy-to-use self-help tools.

TEAM WORK

Our teamwork inspires people to make their best contributions- we share lessons learnt, identify areas to improve upon and celebrate our shared accomplishments.

Contact

Contact Support

Headquarters

Address

NZXT UK Limited
First Floor
5 Fleet Place
London EC4M 7RD

Phone

+44 20 3835 3570

Customer Support Hours

Monday - Friday

09:00am - 6:00pm BST

Holiday Schedule 2024

  • New Years Day (observed) - 01/01/2024
  • Good Friday - 29/03/2024
  • Easter Monday - 01/04/2024
  • Early May Bank Holiday - 06/05/2024
  • Spring Bank Holiday - 27/05/2024
  • Summer Bank Holiday - 26/08/2024
  • Christmas Day - 25/12/2024
  • Boxing Day - 26/12/2024

If you are experiencing delays reaching us via phone, please head to our live chat by clicking the ‘Support’ bubble on the bottom right corner of your screen. Thank you for your patience! 💜