Our purpose is to serve the PC gaming community.

We are relentless in making the experience achievable and seamless for everyone.

What's Important to Us

Give A Sh*t

We go the extra mile to do right by our community.

Learn and Grow

We build on our mistakes and our successes. We dwell on neither.

Win Together

We win as a team, we lose as a team.

Keep It Simple

‘Nuff said.

Chat with our CEO

Our founder and CEO, Johnny Hou has an open door for everyone. Contact him here.

Join the NZXT Fam

We’re always looking for passionate, talented people to join our team!

NZXT Community

Join the club to mingle with other members and unlock rewards.

We're here to support you



15736 E. Valley Blvd
City of Industry
CA, 91744-3927





Customer Support Hours

Monday - Friday: 8:00AM - 6:00PM PST

Holiday Schedule

New Years Day - 01/02
Martin Luther King Jr. Day - 01/16
President’s Day - 02/20
Memorial Day - 05/29
Juneteenth - 06/19
Independence Day - 07/04
Labor Day - 09/04
Thanksgiving Day - 11/23
Black Friday - 11/25
Christmas Eve - 12/24
Christmas Day (Observed)- 12/25 New Years Eve - 12/31

If you are experiencing delays reaching us via phone, please head to our live chat by clicking the ‘Support’ bubble on the bottom right corner of your screen. Thank you for your patience! 💜

Customer Support

Contact the proper department within NZXT to help you.

Contact Support

Issue Request

Submit a request to our support teams, we’re here to help!

Submit a Request

Support Center

Find additional customer support articles and FAQ.

Support Center


Learn the basics in hardware, software, and assembly.

Learn More

Your Orders

Track your order, view your order history, or make a return.

My Orders


Read NZXT’s latest news and blog updates.


Brand Guidelines

Guidelines designed to help everyone communicate our brand with confidence and consistency.

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