NZXT Flex

What is Flex?

A flexible alternative to buying or financing a gaming PC.

Owning a PC isn’t the only way to game. With Flex, you can access the latest gaming PCs without the big upfront cost or long-term commitment—just a monthly subscription.


Whether you’re new to PC gaming, want to try the latest graphics card, or need a setup that fits your schedule, Flex gives you the freedom to play your way.

Month-to-Month

A simple monthly subscription—no loans or long-term commitments. Cancel anytime.

Total Flexibility

Switch tiers, refresh to the latest, or cancel with free return shipping—you’re in control.

Stay Up to Date

Always get the latest PC every 2 years at no extra cost, or choose to refresh anytime.

No Hidden Fees

Clear, upfront pricing—what you see is what you pay, with no unexpected charges.

Guaranteed Performance

Every PC meets expected FPS for its tier and condition. If not, we’ll fix or replace it for free.

Full Coverage

Repairs, replacements, and tech support are included—just play, no worries.

How Flex Works

Pick Your PC Tier

Choose the tier and condition that best fit your budget and gaming needs.

Sign Up & Get Approved

Apply in minutes—no hard credit check, no SSN required. PC ships fast after approval.

Swap, Refresh, or Cancel

Move up or down tiers, get the latest in your tier, or cancel anytime—it’s all up to you.

NZXT FLEX PC TIERS

Pick a tier that fits your budget and performance needs. You can always swap tiers or refresh to the latest PC in your tier whenever you're ready.

What Subscribers Say

Hear from real subscribers about their experience with Flex.

“I’ve been a console gamer for 30+ years.


With many single player titles coming to PC, I thought now was a good time to make the move. My biggest concern was the cost barrier to entry for a high-end PC gaming experience. NZXT made it super easy for me to get into PC gaming at a reasonable price. I also like the upgrade promise of always having access to the best hardware.”


-Eric M

“I like that I can pay monthly and return it


if I decide to buy one at a later point. I’m not tech-savvy, so being able to test run what this build is capable of lets me figure out what I do and don’t want."


-David R






"The subscription is affordable


and you get the chance to dive into the world of what a gaming PC has to offer. There’s no cons at all—you also get upgrades along the way, which makes your PC already future-proof and will take on anything that will come your way!"


-Steven C




Reviews

  • Christian R. |US |

    "I absolutely love my NZXT Flex: Three! The performance is outstanding games run smoothly at high settings, and I’ve never experienced any lag or frame drops, even in more demanding titles. The design is sleek and minimalistic, which fits perfectly with my setup. I also really appreciate the cooling system; it keeps everything running at optimal temperatures, even during long gaming sessions. The customizable RGB lighting adds a cool personal touch, and I love how easy it is to control through the software."

  • Joseph G. |NV |

    "The ability to have a high end PC to rent has helped tremendously. Easier on the pocket than buying a full computer for my son at the moment because of the usage."

  • Ian W. |GA |

    "The Flex program allowed me to get a PC that I needed for work after both my desktop and my laptop broke down at the same time."

  • Daniel V. |US |

    "This has been a seamless process and a solid machine. While in the past I have built my rigs, work and life have left me without the time to commit to a build, and this solution was fantastic. I wish I had waited to get the Black Friday bundle, but you guys rock!"

  • Jorge A. |US |

    "It has been a great experience so far. I love gaming in general but I've never been into researching about which component goes with which and all that good stuff, and knowing I have lifetime guarantee during the subscription, if anything fails or if I have trouble with something is so relieving. The computer works perfectly and it was super easy to install."

  • Angela S. |US |

    "I love how easy it was to set up the subscription and the PC. I do some image manipulation for work and occasionally the PC lags but overall this has been a fantastic way for me to try out the components' performance before committing to a purchase."

  • Steve C. |TX |

    "The subscription is affordable and you get the chance to dive into the world of what a gaming PC has to offer. There’s no cons at all, you also get upgrades along the way which makes your PC already future proof and will take on anything that will come your way!"

  • Jose C. |US |

    "The built quality of the PC as well as the parts used are what I like the most about the subscription. The ease of the process to get into the subscription was also very painless. My only dislike is the storage that the build comes with, but that is a fairly simple fix."

  • David R. |NC |

    "I like that I can pay monthly and return it if I decide to buy one at a later point. I’m not tech savvy so being able to test run what this build is capable of lets me figure out what I do and don’t want."

  • Dylan H. |TX |

    "Everything about this flex option has been amazing and stress free."

NZXT Flex Details

Subscription Term

Month-to-month — cancel anytime

Cancellation Fee

Free cancellation and returns

Shipping

Free shipping (both ways)

PC Condition

Choose a Like-New PC (included) or a New PC (one-time fee)

Included 2-Year Refresh

Active subscribers are eligible to get the latest PC in their current tier at or before the two-year mark through routine maintenance — no extra cost.

Anytime Refresh

Get the latest PC in your tier anytime — just pay a swap fee (plus an additional fee if you choose a brand-new PC)

Switching Tiers

Move up or down to a different tier anytime — just pay a swap fee

Repairs & Replacements

Free repairs and replacements

Performance Guarantee

Every PC is built to meet the expected FPS for its tier and condition — if it doesn’t, we’ll fix or replace it for free

Note

Fees for choosing a new PC or making a swap (either an Anytime Refresh or switching tiers) may vary by tier. The exact amount will always be clearly shown before checkout.

More Info

external linkView Agreement

FAQ

NZXT Flex is a month-to-month gaming PC subscription—an alternative to buying or financing. The program provides access to a high-performance PC with the flexibility to swap tiers, refresh, or cancel anytime, plus full coverage for repairs and replacements.

Fragile is our trusted partner that manages the NZXT Flex subscription program from end to end. When you sign up for Flex, you're entering into an agreement with Fragile—they handle everything behind the scenes, including billing, account management, customer support, returns, data wiping, refreshes, and tier swaps.

TL;DR: NZXT makes the gaming PCs, Fragile handles the rest.

Every NZXT Flex subscription includes:

  • The choice between a like-new PC or a new PC (for a one-time fee)
  • The ability to swap tiers, refresh, or cancel anytime
  • Full coverage for repairs and replacements
  • Dedicated technical support via phone, text, or email
  • Full 2-year PC refresh through routine maintenance

Note: Peripherals are not included. You’ll need to provide your own monitor, keyboard, mouse, mouse pad, and/or headset/speakers.

NZXT Flex is built on transparent pricing—no hidden fees, and shipping is always included.

Monthly Payment: Based on the PC tier you choose. Your monthly price is protected and won’t increase unless you switch to a different tier.

Like-New PC: A refurbished PC is included with every subscription. You’ll only pay the monthly fee—nothing extra to get started.

Optional one-time fees:

New PC fee: Applies if you choose a brand-new PC—at checkout, during a refresh, or when switching tiers.

Swap fee: Applies if you refresh early (before your included 2-year refresh) or switch to a different tier. If you choose a new PC during a refresh or swap, the New PC Fee applies as well.

Note: Exact fee amounts vary by tier and condition. You’ll always see the full cost before confirming any changes.

  • Like-new PC: A refurbished system with varied parts that meets strict quality standards. It will always meet or exceed the minimum specs for its tier.

  • New PC: Brand-new, factory-fresh system with the exact listed parts, including CPU, GPU, RAM, storage, and case.

Every NZXT Flex subscription includes a 2-year refresh through routine maintenance—you’re eligible to receive the latest version of the PC in your tier at no extra cost at or before the two-year mark.

Want something sooner? Eligible subscribers can refresh anytime by paying a one-time swap fee (the same as switching tiers). Every Anytime Refresh comes with a like-new PC, just like starting a new subscription. Prefer a brand-new PC instead? Just add a New PC Fee on top of the swap fee.

Yes! You can cancel anytime—just contact NZXT Flex support to start the return process. Your subscription will end after your current billing cycle, with no further charges.

Returning your PC is easy and fully covered—just use the provided shipping label and original packaging to send it back. Got rid of your packaging? Reach out to support—they can send a replacement for a small fee.

Note: If you received a free month promo, canceling before your first renewal will void the offer.

Yes! Just reach out to the NZXT Flex support team to swap tiers. You’ll return your current PC and choose a like-new or brand-new model from your preferred tier. A Swap Fee applies, and if you select a brand-new PC, the New PC Fee applies as well. Once you make the switch, your monthly payment will update based on your new tier.

We guarantee the PC will perform as expected. If issues arise, contact NZXT Flex support—they’ll troubleshoot, repair, or replace it at no extra cost.

No, NZXT Flex is a subscription—not rent-to-own or financing. You’re paying for access to a gaming PC with no long-term commitment.

Prefer to own but don’t want to buy outright? We offer financing through Affirm for our prebuilt Player PCs.

  • Your first monthly payment (plus any applicable one-time fees) is processed when your subscription is approved.
  • Your billing cycle starts when your PC is delivered.
  • Future payments are charged on the same date each month.

No, applying for NZXT Flex won’t impact your credit. Fragile doesn’t perform hard credit checks. A soft check may be used for verification, but it won’t affect your score.

To be eligible for Flex, you must:

  • Be at least 18 years old
  • Provide a valid U.S. government-issued ID
  • Live in the contiguous U.S. (not available in AK, HI, or U.S. territories)
  • Use an accepted payment method (Prepaid cards like CashApp or prepaid Visas are not accepted)

Approval isn’t guaranteed. Fragile reviews standard risk factors during the application process and takes strong measures to protect the experience for all users. There’s a zero-tolerance policy for clear cases of fraud or abuse.

If a device is reported as lost, stolen, or broken beyond repair, Fragile may retrieve certain information, such as the most recent IP address, to verify the claim and assist in recovery. This information is limited to protect privacy.

Non-payment or late payments are not considered fraud on their own, but failure to return a device after cancellation will be treated as abusive behavior. In such cases, Fragile may remotely restrict access to the device. For more details, please refer to the Fraud and Abuse Policy.

Yes—your data belongs to you. We take privacy seriously and never keep, share, or sell any personal data from your device—period.

Before returning your NZXT Flex PC, we recommend backing up your files and wiping the system. It’s the best way to protect your privacy and make sure you’ve saved everything you need.

Once your PC is received, Fragile follows strict, industry-standard procedures to securely wipe the device.

Every NZXT Flex PC is guaranteed to perform within 10% of the listed FPS based on popular games and monitor resolutions.

  • Like-New PCs: FPS is based on the minimum CPU and GPU of that tier.
  • New PCs: FPS is based on the exact CPU and GPU in the system.

If your PC falls below this standard, we’ll troubleshoot or replace it for free.

No, user modifications aren’t allowed. Any upgrades or repairs are managed by NZXT and Fragile to maintain peak performance and ensure full support. Once a PC is returned, it will eventually go back into rotation to meet the standards for future users.

Looking for DIY control? Buying or building may be a better fit for you.

No, but you can obviously install your own games and software. We’re exploring game services as potential add-ons—stay tuned!