BLD Shipping Policy
July 2022
Our 48 Hour Shipping Promise to You
We will make every effort to build your custom gaming PC and ship it within two business days if your purchase is completed by 3:00 p.m. PST on a normal business day. All other standard orders will ship within three business days.
Note that BLD does not ship to PO boxes nor do we offer will call options for our orders.
Standard ground shipping
We offer Express and Overnight shipping Service. We currently only offer international shipping to Canada. To estimate when your order will arrive, use the chart below to calculate the build and transit time based on shipping method and destination selected.
Shipping/Delivery Time and Pricing
| Standard Build Time* | Blitz Build Time* | Average Delivery Time in Transit | |
|---|---|---|---|
| Standard Ground Service | |||
| Contiguous U.S. | 2 business days | 1 business day | 3-6 business days |
| Express Shipping | |||
| Contiguous U.S. | 2 business days* | 1 business day* | 1-3 business days |
| International Economy | 2 business days* | 1 business day* | 2-3 business days ** |
| International Priority | 2 business days* | 1 business day* | 1-3 business days ** |
| Overnight Shipping | |||
| Contiguous U.S. | 2 business days* | 1 business day* | 1 business day |
| Standard Offshore Shipping | |||
| Alaska and Hawaii Orders | 2 business days* | 1 business day* | 2 business days |
*If your order is completed by 3:00 p.m. PST, on a normal business day, we promise to make every reasonable effort to build your custom gaming PC and ship it to you within two business days. All other standard orders usually ship within three business days. Overnight shipping does not include weekends or Saturday delivery.
** Average Delivery Time in Transit does not include customs clearance delays.
Holiday Schedule
BLD observes the following U.S. holidays as non-business days.
New Years Day
President's day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Black Friday
Christmas Eve
Christmas Day
New Years Eve
Shipping/Delivery Pricing — PC Gaming Systems
The cost for expedited and express shipping is based on a flat fee. Use the table below as a quick reference for calculating shipping charge for an order. An additional shipping surcharge may apply to some items due to their size and weight. The surcharge will be noted on the product description page. (For shipments to Alaska and Hawaii see surcharge fees below).
| Ground Shipping | Express Shipping | Overnight Shipping | Standard Offshore Shipping | International Economy | International Priority | |
|---|---|---|---|---|---|---|
| Contiguous U.S. | $50.00 | $100.00 | $180.00 | N/A | N/A | N/A |
| Alaska | N/A | N/A | N/A | $150 | N/A | N/A |
| Hawaii | N/A | N/A | N/A | $150 | N/A | N/A |
| Canada | N/A | N/A | N/A | N/A | $100.00 | $200.00 |
*Orders placed after 3pm Friday and Saturday and Sunday will be processed the next business day.
There will be a shipping fee applied to every monitor purchased with BLD. See the chart below for more information.
| Shipping Method | 1 Monitor | 2 Monitors | 3 Monitors |
|---|---|---|---|
| Ground Shipping | $15 | $30 | $45 |
| Express Shipping | $25 | $50 | $75 |
| Overnight Shipping | $50 | $100 | $150 |
| Standard Offshore | $30 | $60 | $90 |
| International Economy | $50 | $100 | $150 |
| International Priority | $100 | $200 | $300 |
Do we ship internationally?
We currently ship internationally but only to Canada.
How do we ship?
Parcel – Your shipment will arrive via FedEx. We do require a signature for every delivery. Help is always available at 800-228-9395 or bldsupport@nzxt.com.
NZXT does not offer shipping to PO boxes unless it is for military.
Additional information
BLD reserves the right to hold any order for a quality or security review. If your order is affected, you will be notified within two business days.
Standard ground shipping excludes parts, components, upgrades and other services unless otherwise specified. Shipping surcharges on over-sized items may apply – these charges will be indicated in the appropriate product information pages and will be displayed in the shipping subtotal of your order if applicable.
We charge a shipping tax for California and Washington. For Canada shipping fees, NZXT does not cover for importation fees nor it is liable for such fees.
NZXT, Inc.
15736 E. Valley Blvd
City of Industry, CA 91744-3927