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Kraken Elite 240 RGB (2023)
NZXT.com Store Returns/Exchange Policy
Eligible products qualify for a refund or exchange only with an authorized RMA number and the item is returned to the NZXT.com Store inventory within 30 days of purchase. Returns are not allowed beyond 30 days of the purchase date.
The NZXT.com Store reserves the right to deny any return or exchange. Refunds will be credited to the original method of payment. To initiate a return, simply submit a request.
Warranty Length
- New NZXT computer cases, temperature meters, fans, lighting, monitors, accessories, and cables carry a 2-year warranty from the date of purchase for parts and labor.
- NZXT peripherals including keyboard, mouse, mouse pad, capture card, microphone (Capsule series) , and the audio products (Relay Headset, Relay Subwoofer, Relay Speakers, and SwitchMix) carry a 2-year warranty.
- NZXT Gold power supplies carry a 10-year warranty and the Bronze power supplies carry a 5-year warranty.
- NZXT Kraken X and Kraken Z Series liquid coolers carry a 6-year warranty and the Kraken M22 and Kraken 120 carry a 3-year warranty.
- NZXT motherboards carry a 3-year warranty, excluding the N7 Z370 and N7 Z390 which carry a 4-year extended warranty.
- All NZXT Certified Refurbished NZXT brand products carry a 1-year warranty from the date of purchase for parts and labor. Any replacement product will be warranted for the remainder of the warranty period or thirty days, whichever is longer. Proof of purchase is required for warranty service.
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- TAThe A. C.Verified ReviewerReviewingKraken Elite 280 RGBI do not recommend this productRated 1 out of 5 starsJun 9, 2025Great but hoses to short
Its great but the hoses are shorter by an inch or more.
Makes it difficult to fit.
Otherwise great.
But I returned mine
- MHMarc H.Verified ReviewerReviewingKraken Elite 360 RGBI recommend this productProduct Standouts Great Quality, Performance, Ease of useRated 4 out of 5 starsMay 31, 2025Great, awesome and feature packed -- But....
This is the endgame of AIO - everything you could want here. I've used the Kraken series for years now and never a complaint. With the latest Elite series they finally have an issue that makes me go 'eh...' That sleeved cable that comes out between the tubes on the radiator. Ugly and impossible to manage and make look decent or able to hide it. Maybe the Elite+ will have a solution for it.
- EFErou F.Verified BuyerReviewingKraken Elite 240 RGBI recommend this productRated 5 out of 5 starsMay 19, 2025Impressive
It's great, trust me.
- JRjohn r.Verified BuyerReviewingKraken Elite 360Rated 3 out of 5 starsMay 13, 2025Nzxt 360
Very nice cooler picture is sharp and large I’ve have always used Nzxt in several systems tks for another great unit 👍
- GLGreg L.Verified BuyerReviewingKraken Elite 280 (2023)I do not recommend this productRated 1 out of 5 starsMay 8, 2025Was missing simple part and NZXT refused to send.
The kit was missing one of the four AMD 5 standoffs (about $0.05 worth of plastic). I had a limited window in which to build my computer and I needed it so I rigged the heat plate, which seemed to work fine but I was worried about lack of contact. I reached out to NZXT support hoping they could send the part and I could quickly reinstall the AIO, but they said I simply had to buy a whole bracketing kit from a third party seller in order to get the standoff. I complained and they offered to replace my AIO entirely, but they required me to send in the AIO I had before they would send a new one (note, other companies deal with this issue with a simple credit card charge that gets refunded when the unit gets sent in). I would have had to go without a computer for probably a week or two which was not feasible. Also the replacement of the whole unit seemed wasteful since I only needed one little piece of plastic. Overall terrible experience and I will not be buying anything from NZXT ever again because I ended up having to order the part myself which cost $15 as a kit plus $20 in shipping charges.