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Kraken 360 Elite RGB (2023)
- NZXT Product Warranty Length click here
- NZXT.com Store Returns/Exchange Policy
Eligible products qualify for a refund or exchange only with an authorized RMA number and the item is returned to the NZXT.com Store inventory within 30 days of purchase. Returns are not allowed beyond 30 days of the purchase date.
The NZXT.com Store reserves the right to deny any return or exchange. Refunds will be credited to the original method of payment. To initiate a return, simply submit a request.
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- SGStephanie G.Verified BuyerReviewingKraken Elite 360 RGBI do not recommend this productRated 1 out of 5 stars2 weeks agoDid not receive
Did not recieve
- TtyerReviewingKraken Elite 360I do not recommend this productProduct Standouts Ease of useRated 2 out of 5 stars3 months agoits an ok aio for looks
i went from a lian li ga 2 lite and it preformed better around 8c but then ive seen it get to 60 degrees and the liquid get up to 38c idling and i dont like that after like 30 percent fan speed they dont really go any faster
- THtyler h.Verified BuyerReviewingKraken Elite 360Rated 3 out of 5 stars3 months agoits ok
its looks cool lbut my 80 dollar lian li aio ran aio ran like 8c cooler
- PPaulVerified ReviewerReviewingKraken Elite 360I do not recommend this productRated 1 out of 5 stars3 months agoNZXT destroyed my PC's cooling and offered no solution
I am writing this because NZXT’s support has left me with an unusable workstation. I originally owned a Kraken Z73 that worked perfectly with my sTRX4 (Threadripper) setup. Following a warranty claim, NZXT support instructed me to permanently destroy my functional Z73 before they would ship a replacement.
They sent me the Kraken Elite 360, only for me to discover—and for them to later admit—that this unit is physically incompatible with the sTRX4 socket. The cold plate is too small to cover the CPU, and they do not offer a bracket for it.
The result? I followed their instructions, destroyed my original cooler, and now I have a "replacement" that doesn't fit and a dead computer. Instead of sending a compatible unit or offering a refund, they told me to "contact AMD" for a bracket that doesn't exist for this model.
If you are on a high-end platform, be very careful: NZXT’s RMA department does not seem to check compatibility before asking you to destroy your hardware. I am still waiting for a professional resolution.
- CChandlerReviewingKraken Elite 360 RGBI do not recommend this productProduct Standouts PerformanceRated 1 out of 5 stars4 months agoBe better NZXT
Everything works fine, expect, it came with a defective breakout cable preventing
NNZXT3 months agoHi Chandler,
Thank you for your review. We’re sorry to hear that your unit arrived with a defective breakout cable.
We were able to locate your support ticket and previously reached out regarding a replacement for the cable. However, we haven’t received a response yet. We’d still be more than happy to send a replacement—please reply to our ticket when you have a moment so we can proceed.
We look forward to assisting you.