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H1 Safety Notice Update

Updated H1 Repair Kits are Available for Shipment Read More.

Contact

Contact Support

Headquarters

Address

15736 E. Valley Blvd
City of Industry
CA, 91744-3927

Phone

+1-626-385-8272

Support

+800-228-9395

Customer Support Hours

Monday - Friday: 8:00AM - 6:00PM PST

Holiday Schedule

New Years Day - 01/01
Martin Luther King Jr. Day - 01/20

President’s Day - 02/15
Memorial Day - 05/31
Juneteenth - 06/18

Independence Day - 07/03
Labor Day - 09/06
Thanksgiving Day - 11/25
Black Friday - 11/26
Christmas Eve - 12/24
Christmas Day - 12/25
New Years Eve - 12/31

Due to Covid-19, our support team is currently operating under reduced staffing. Our temporary hours are 8AM to 6PM PST. Thank you for your patience! đź’ś

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WIN WIN ATTITUDE

“We put our customers first”. Our mission is to provide our customers a winning solution in response to their customer support request.

BE HUMBLE

We are gamers ourselves and we respect the community we come from. This keeps us humble and reminds us to keep improving.

SERVICE WOW!

We believe that there is a service above and beyond what exists as the norm. We strive to deliver more and exceed expectations in consumer satisfaction.

EFFICIENCY & QUALITY

It’s important to us that our customer service is reliable, receptive, prompt in follow ups and offers easy-to-use self-help tools.

TEAM WORK

Our teamwork inspires people to make their best contributions- we share lessons learnt, identify areas to improve upon and celebrate our shared accomplishments.