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NZXT Joins Forces with Local Systems Partners to Enhance PC Solutions in Europe

Product Updates

TL:DR

NZXT is transitioning to a partner-only model for PCs and gaming products across European markets. This transition enables gamers to enjoy a more personalized experience by leveraging the local expertise and support of our trusted partners. It reflects NZXT’s commitment to delivering tailored solutions and seamless service for our European customers. While direct purchases from NZXT's websites are no longer available, NZXT based gaming PCs, as well as cases, coolers, components, and peripherals remain accessible through authorized partner resellers and system integrators.

Full Story

Few brands match NZXT’s breadth and quality in PC gaming hardware. From the sleekest cases to efficient cooling solutions, our dedication to performance shines through in every product. For over a decade, gamers across Europe have trusted NZXT components to build their dream rigs. During this time period, we expanded into custom and pre-built gaming PCs in Germany, the UK, and France.

Now, we're embarking on the next phase in our journey. Beginning in Q1 2025, NZXT will empower gamers to configure and purchase NZXT based gaming PCs through trusted select local partners within each country. By strengthening partnerships with system integrators and optimizing our operations, we are poised to deliver an even wider array of gaming PC solutions to a broader audience. This strategic evolution ensures that even more gamers across Europe can enjoy the power, performance, and reliability of NZXT products.

Formally launching in Q1 2025, the NZXT System Partner Program will focus on collaborating with key local partners, in countries across Europe to provide:

  • Tailored Gaming PC Options: A selection of NZXT-powered gaming PCs curated in partnership with trusted local shops.
  • Local Customer Support: Expert advice and service from PC partners in each country, offered in their native language.
  • Best-In-Class Components: NZXT’s award winning cases, cooling solutions, power supplies, motherboards and peripherals will continue to lead the way.

“The NZXT System Partner Program is a natural extension of over a decade of partnership with local gaming system integrators. Together, we provide award-winning solutions that serve gamers demanding needs and help them achieve the best in game experience possible. By deepening our partnership throughout Europe, gamers will continue to enjoy the best possible experience.” - Philip Bakhramov, Senior Director Sales & Marketing EMEA

What is changing?

NZXT PCs and gaming products, including NZXT based PCs, as well as case, cooler, components and peripherals will now be sold exclusively through NZXT System Partners and resellers.

Why the change?

We’re committed to providing gamers with the best possible shopping and user experience when purchasing a gaming PC. By strengthening local partnerships, gamers will benefit from access to top-tier components along with expert advice and localized support from trusted technology partners in their area.

What about existing customers?

We are committed to supporting existing customers. If you are an existing NZXT customer, full warranty coverage and assistance will be honored for the entire length of your warranty period. Please do not hesitate to reach out to our support team at nzxt.com/support.

What's next?

Stay tuned for more updates on nzxt.com/en-GB, nzxt.com/fr-FR and nzxt.com/de-DE, as well as announcements from our local partners in your region. As we continue to evolve, we’re excited to announce additional updates and partnerships that will bring NZXT products to more gamers across Europe. Stay tuned!