C850 Gold (2022)

I live on a very limited budget and for past few years i have been building my own PC. I purchased this 2 years ago from best buy and was just now able to begin building my pc. Plugged everything in and behold nothing came on. I did all the usual tests and took it to best buy. The guy at the service area checked it for me too and said its a bad unit. But told me i could not return or exchange since i purchased 2 years ago. I was told to contact NZXT as they advertise 10 year warranty on these products. I told him i didnt have the original receipt and asked for a copy and he could not pull up my number for the order. Was told it shouldnt matter since this model has barely been in produciton for 4 years. Fast forward to the last hour. I talked with both Gabe and Ash, I provided all steps of what i did and then even sent a video of proof of the unit being jumped and then still not working. I mentioned i did not have the receipt for the order and best buy did not either. Well now i have a paper weight because NZXT doesnt care! They think someone will buy a abused unit or get a scrapped one to replace. I sent S/N info for them to review if this has been shown as i warrantied unit or run lot batch info to show other defects in that production run, they said they dont do that. Which is bogus after Ash slipped up and said they log S/N for warranty frauds. All in all, i have a piece of junk that i had to save up for and cant even use it. Moral of the story, dont buy NZXT. Obviously…

I bought this PSU at BestBuy about 18 months ago and I had/have no issues with it,

I'm very satisfied with my purchase.

Runs my computer just fine.

Was great while it lasted. I got this from my local Best Buy and it worked perfect at first. But when I swapped it to another build since the original one I didn't like it wouldn't power on. I went through two motherboards, CPUs, and sets of RAM only to find out it was the power supply. I was passed the return period so got another brand and now my build works flawlessly. I started a RMA and did the trouble shooting that I was advised to do and it starts and shuts off. So who knows if warranty will be honored.

I love the computer. I think it works great. My problem is the shipping company as the use of FedEx was very unhelpful and they delivered this expensive computer without anyone signing for it (no one was home, and I even called FedEx to reschedule the shipping day since I knew no one was going to be home during the hours that they attempted after snowstorm occurred on the day that I was home) and they forged my signature.